FPT's onshore delivery model ensures that critical tasks requiring face-to-face interactions and real-time decision-making are handled by local resources. This approach allows for a deep understanding of the client's culture, goals, and expectations, enabling effective communication and immediate resolution of concerns. Key services:

1. Client Relationship Management: 
- Building and maintaining strong relationships with clients.
- Acting as the main contact point for customers, ensuring seamless communication and understanding of client needs and expectations

2. Consultation:
- Collaborating closely with clients to gather project requirements.
- Providing expert advice and recommending tailored solutions 

3. Project Management:
- Overseeing project planning, coordination, and delivery.
- Ensuring alignment with client goals and expectations.

FPT’s offshore delivery model leverages high-quality talent across Vietnam, India, and the Philippines—offering cost-effective, scalable solutions without compromising on outcomes. For Australian businesses, Vietnam provides a nearshore advantage with strong time zone overlap, cultural compatibility, and smooth communication. Key services: 

1. Round-the-Clock Development: By leveraging global teams, we keep your projects moving 24/7. Vietnam’s workday closely aligns with Australia’s, enabling real-time collaboration and faster delivery. Teams in India and the Philippines extend productivity well beyond local hours.

2. Specialized Skills and Expertise: Our offshore centres bring deep expertise across emerging and enterprise tech — including cloud, data, AI, and software engineering. You get access to the right specialists for each stage of delivery, ensuring work is done right the first time.

3. Flexible Model with firm control: We adapt our governance approach to suit your operating style, offering full transparency, agile practices, and hands-on or hands-off engagement, depending on your needs. You stay in control, while we stay accountable.

4. Development and Quality Assurance: Our delivery teams are committed to meeting the highest standards of reliability and performance. We implement stringent coding, testing, and QA protocols aligned with your business objectives, ensuring every release is enterprise-ready.