Vision in motion, powered by precision

To redefine experience and transform operations, car manufacturers must accelerate SDVs development and adopt an AI-first approach.

30%
reduction in IT costs achieved through managed services and streamlined operations
25%
increase in productivity driven by improved efficiency and minimized downtime
50%
lower risk of cyberattacks enabled by proactive managed security services

Service Offerings

  • Service Level Management and Reporting

  • Service Request Management

  • Incident Management

  • Problem Management

  • Change Management

  • Release and Deployment Management

  • Configuration Management

  • Document Management

  • Performance Management

  • Multilingual Support

  • Shared Services and Dedicated Services 

  • Fully Remote Operations and Onsite Support Model

  • Supported Channels: Voice, Chabots, Ticketing Tools, Email, etc

  • Powered by AI, Analytics, and Other State-of-the-Art Technologies

  • Monitoring and Auto-Resolution of PC-Related Incidents

  • Patching and Security Monitoring

  • Support for Physical PCs, Virtual PCs, and Mobile Devices

  • End-to-End Application Managed Services Covering: Application Operations, Maintenance, Enhancements, Development, and Testing

  • Adherence to ITIL Standards

  • Customizable SLAs to Meet Customer Requirements

  • Wide Range of Technologies and Business Domains

     

  • End-to-End Cloud Managed Services Covering Public and Private Cloud:
    L1 Monitoring, L2 and L3 Services

  • Adherence to ITIL Standards

  • Customizable SLAs to Meet Customer Requirements

  • Wide Range of Technologies

  • Powered by AI, Analytics, Automation Tools, and Other State-of-the-Art Solutions

  • Security Monitoring

  • Threat Hunting

  • Incident Management

  • Identity and Access Management

  • Penetration Testing

  • Data Protection Audits

  • Cloud Infrastructure Audits

  • Cloud Cost Optimization Services

  • License Management and Optimization Services

  • Implementation and Operation of Enterprise IT Spend Analysis Tools

  • Offshore Delivery Center (ODC) Services

  • Build-Operate-Transfer (BOT) Services

  • Shared Service Center Establishment Services

  • Monitoring Services

  • System Management Services

  • Network and Security Management Services

  • Facility Management Services

  • Backup and Storage Management Services

  • Unified Communication Management Services

  • Middleware Management Services

  • IT Help Desk Services

Service offering illustration

Reasons to Go with Us

Your Challenge
Our solutions
Agile IT Resourcing at Scale

With 20 years of experience in Managed Services, our team of 1,100 data engineers and 1,000 AI specialists is dedicated to empowering hundreds of corporations through scalable talent and deep IT expertise.

Global Delivery Model

FPT offers holistic support from development to operations, with around-the-clock support, great speed, and scalability with our flexible Global Delivery Model: onshore, nearshore, and offshore.

Expertise in Global Compliance

FPT ensures compliance with global standards and delivers secure, modern solutions—leveraging AI, automation, analytics, and cloud—to help businesses stay competitive and resilient.

Agile IT Resourcing at Scale

With 20 years of experience in Managed Services, our team of 1,100 data engineers and 1,000 AI specialists is dedicated to empowering hundreds of corporations through scalable talent and deep IT expertise.

Global Delivery Model

FPT offers holistic support from development to operations, with around-the-clock support, great speed, and scalability with our flexible Global Delivery Model: onshore, nearshore, and offshore.

Expertise in Global Compliance

FPT ensures compliance with global standards and delivers secure, modern solutions—leveraging AI, automation, analytics, and cloud—to help businesses stay competitive and resilient.

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Success Stories

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Case Study

SAP S/4HANA Global Rollout for a Japan Heavy Industry Group

A leading Japanese conglomerate partnered with FPT to implement a global SAP S/4HANA rollout, driving digital transformation. The solution enabled smarter, data-driven decisions, improved user experience, and optimized inventory management for greater efficiency.

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Case Study

E-commerce Revamp for a Multi-national Manufacturing Corporation

A global manufacturing corporation faced challenges from outdated eCommerce systems and high ticket volume. FPT developed a modern order management tool and customer-focused website, boosting traffic and delivering record-breaking Black Friday and Cyber Monday sales with improved UX.

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Case Study

Pumping Up Tax Submission Rate by 300% with SAP ECC

An Australian water heater manufacturer partnered with FPT to implement an advanced document management tool, streamlining workflows and reducing manual tax processing delays—allowing greater focus on core operations amid manufacturing's digital shift.

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Case Study

Global AMS Services for a Japanese Seasoning and Spice Producer

A top seasoning producer turned to FPT for SAP support and user training. Using the AMS Pair Working Model and ITIL practices, FPT ensured service continuity, optimized costs, and improved workflows across all offices—from sales teams to headquarters.

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Insights

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Press Release
FPT Named in 2024 Gartner® Guide for Cloud Services in Asia/Pacific FPT has been listed among 13 Representative Vendors that offer public-cloud-managed and professional services for at least three years and support at least two major CSPs.
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Press Release
FPT Recognized in Everest Group SAP Services PEAK Matrix® 2024 HANOI, Vietnam—Global IT services provider FPT has been positioned as a Major Contender in the Everest Group SAP Business Application Services for Mid-market Enterprises PEAK Matrix® Assessment 2024, marking its first appearance in this report.
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Press Release
FPT Named Major Player in IDC 2024 SAP Services This recognition reaffirms FPT's commitment to delivering successful projects for clients worldwide, and driving continued excellence that helps them stay ahead in the industries.
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Press Release
FPT Establishes FPT BTP Park to Enhance SAP Business in Japan FPT BTP Park is a comprehensive ecosystem that integrates all SAP-related activities to provide end-to-end services, from consultation to system development, operations, and maintenance, to ensure seamless synchronization, and accelerate customer business expansion.
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Client Testimonial

quote When we started, it was difficult to find engineers skilled in S/4HANA Cloud and BTP, especially in Japan, where the engineering market is extremely busy. FPT, on the other hand, had the right resource optimization. They quickly brought in new engineers, and even though they were not initially familiar with the technologies, they learned fast, adapted, and became experts.
Takuya Sakai Managing Director and General Manager of Digital Transformation Business Group
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Awards & Certification

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