Headquartered in Australia, the client is a global provider of pharmacy-led patient engagement solutions. To improve medication adherence, the client aimed to strengthen communication between physicians and patients while streamlining prescription management. The solution needed to support a global market with flexible workflows tailored to diverse regulatory and clinical practices. FPT supported the initiative by maintaining the existing legacy system and leading the complete migration to a cloud-based platform for pharmacies and patients. The new platform features a cloud-native system for pharmacists and a mobile app for patients and carers, offering tools for medication management, appointment scheduling, and service delivery.
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