The client, a long-established Japanese manufacturing enterprise with operations in Vietnam, Mexico, and other countries, sought to modernize factory management through a conversation-based information retrieval system. Their goal was to enable floor managers and supervisors to access operational data using natural language in multiple languages (Vietnamese, English, Japanese, Spanish), without navigating complex ERP/MES systems or SQL dashboards. As a solution, FPT developed a lightweight, on-premise GenAI/LLM-powered web application that ensured secure, real-time access to factory data, fully compliant with strict data privacy and IT policies. 
Discover the results FPT has driven to our client in the latest case study. 

Established in 2008, the client set out to become a transparent, efficient, and sustainable organization that delivers strong value to both shareholders and customers. However, the client needed a secure, remote authentication solution to meet KYC/AML compliance, prevent fraud, speed up onboarding, and enhance data accuracy. As a solution, FPT implemented eKYC designed to verify the authenticity of facial inputs. 
Discover the values FPT has contributed to our client in our latest case study.

Our client is a leading provider of technology and professional services in a range of areas, including risk and insurance management, customer experience, data analytics, process automation, legal and HR services. Striving to help global insurers redefine the claims experience with cutting-edge technology, the company has deployed FPT’s Next Gen Claim (NGC) solution to modernize the process with AI and automation. By implementing the AI platform, the company managed to end-to-end digitalize the claims process and shorten processing time, resulting in a 60% efficiency boost. The solution also leverages AI for fraud detection, helping our client and their partner save costs related to fraudulent claims.