One of Japan’s largest steelmakers partnered with FPT to develop a new Manufacturing Execution System (MES) to modernize operations and eliminate manual tasks. The new MES integrates all existing business processes while introducing features that automate workflows, streamline operations, and provide real-time data visibility. This helped the client reduce costs, improve efficiency, and enhance responsiveness to production demands.

A top 5 insurance company in Asia-Pacific strives to transform its backend operation, particularly the claim handling process, by applying emerging technology such as AI. Partnering with FPT, the client has developed an end-to-end automated and AI-powered solution for claim processing. The solution is equipped with features such as allowing customers to submit claims online and an end-to-end STP flow from receiving claim requests to making final claim decisions based on AI algorithms. By automating the claim process, the client has successfully optimized workflows, enhanced customer experience, and ultimately improved business performance. 

Headquartered in Australia, the client is a global provider of pharmacy-led patient engagement solutions. To improve medication adherence, the client aimed to strengthen communication between physicians and patients while streamlining prescription management. The solution needed to support a global market with flexible workflows tailored to diverse regulatory and clinical practices. FPT supported the initiative by maintaining the existing legacy system and leading the complete migration to a cloud-based platform for pharmacies and patients. The new platform features a cloud-native system for pharmacists and a mobile app for patients and carers, offering tools for medication management, appointment scheduling, and service delivery.
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