microsoft dynamics 365
Global 24x7 Application
Management ServicesPower your business operations with game-changing technologies
From operating a newly implemented ERP system to improving the current AMS operation in global scale, you can find all the services you need in our comprehensive Global 24x7 AMS solution which covers the entire products landscape of the most powerful ERP softwares nowadays including SAP (ECC, S/4HANA), Microsoft Dynamics 365 (Business Central, Finance and Operations), Oracle, and other software type such as CRM, BI.
On top of that, we offer flexible working-hour options with a variety of supporting languages to connect all of your global sites with consistent quality.
5 Days
Service Operation (8x5 12x5 16x5 24x5)
7 Days
Services Operation (8x7 12x7 16x7 24x7)
5 Days
Service Operation (8x5 12x5 16x5 24x5)
8x5 1
8 hours per day
Min. 3 FTEs
1 shift 3
Max. 1 timezone coverage 4
VI/EN/JA/KO 5
12x5 1
12 hours per day
Min. 4.5 FTEs
1.5 shift 3
Max. 2 timezone coverage 4
VI/EN/JA/KO 5
16x5 1
16 hours per day
Min. 6 FTEs
2 shift 3
Max. 2 timezone coverage 4
VI/EN/JA/KO 5
24x5 1
24 hours per day
Min. 9 FTEs
3 shift 3
Max. 3 timezone coverage 4
VI/EN/JA/KO 5
7 Days
Services Operation (8x7 12x7 16x7 24x7)
8x7 2
8 hours per day
Min. 4 FTEs
1 shift 3
Max. 1 timezone coverage 4
VI/EN/JA/KO 5
12x7 2
12 hours per day
Min. 6 FTEs
1.5 shift 3
Max. 2 timezone coverage 4
VI/EN/JA/KO 5
16x7 2
16 hours per day
Min. 8 FTEs
2 shift 3
Max. 2 timezone coverage 4
VI/EN/JA/KO 5
24x7 2
24 hours per day
Min. 12 FTEs
3 shift 3
Max. 3 timezone coverage 4
VI/EN/JA/KO 5
1 5 Days Service Operation from Monday to Friday, excluding public holiday
2 7 Days Service Operation from Monday to Sunday (public holiday is optional)
3 Number of shifts per day (each shift has 8 working hours)
4 Timezone: The working time zone (8~10 hours) of a region (e.g. Europe, Northeast Asia, etc.)
5 Supporting languages