2024 has witnessed how organizations truly began harnessing and reaping business values from AI and generative AI. According to PwC, 67% of top-performing companies are already realizing value in using GenAI for products and services innovation. In 2025, enterprises are set to continue harnessing this cutting-edge technology to enhance employee productivity and drive sustainability efforts. Meanwhile, governments around the world are focusing more on the ethical implications of AI and implementing regulations to facilitate its responsible use.
The rise of Agentic AI
Agentic AI is emerging as a game-changing advancement. Unlike traditional AI tools, agentic AI is capable of making decisions independently and adjusting its actions based on its environment. Agentic AI operates through advanced machine learning algorithms that enable it to learn from experience, adapt to new situations, and make decisions with minimal human intervention. This
flexibility allows AI agents to take on more complex tasks, such as managing customer service interactions or analyzing vast data sets. According to Gartner, by 2028, at least 15% of daily work decisions will be made autonomously by AI agents.
Southeast Asia’s emerging economies are vying to become the leading AI hub — with countries both collaborating and quietly competing against one another. In this fierce competition, Vietnam is rapidly establishing itself as a key player, attracting major technology corporations and positioning the nation as the next AI destination. To further enhanceVietnam’s AI landscape, FPT, in partnership with Preferred NVIDIA Cloud Partner (NCP), has launched the FPT AI Factory in Japan, powered by NVIDIA's full-stack accelerated computing platform. The AI Factory offers more than 20 ready-to-use, genAI-based products to accelerate AI adoption, transform the workforce, and optimize operational costs.
On November 14th, as part of FPT Techday 2024, FPT hosted the AI Spotlight: Agentic Intelligence for the Next Era” event. Dr. Nguyen Xuan Phong, Chief AI Officer at FPT Software, FPT Corporation, kicked off the AI Spotlight with the concept of “Agent Factory” - a revolutionary ecosystem designed to redefine business process automation. The platform leverages advanced analytics to understand complex business challenges, identify the optimal AI skill sets, and rapidly create custom AI agents tailored to specific business needs. Agent Factory can drastically reduce development times, turning months of work into mere minutes.
Read more about Agentic AI in our latest article: AI Spotlight: Agentic Intelligence for the Next Era – A Glimpse into the Future of AI Agents
Increased AI use in software development
In software development, AI-driven solutions can help quickly identify bugs and generate code snippets. AI also helps software developers review codes, identify errors to make the process more efficient. Additionally, GenAI can generate comprehensive test cases based on application specifications, historical data, and user behavior patterns. This automation can potentially reduce manual testing, shorten development cycles, and save more costs. According to PwC, AI adoption in R&D could cut time to market by 50% and lower costs by 30% in heavy industries like aerospace or automotive.
In line with GenAI development, FPT developed CodeVista, a powerful AI tool to boost software developers' productivity. CodeVista supports developers by quickly helping them understand large codebases, reverse engineer components, and identify areas for migration. By automating these processes, CodeVista can expedite software development by 48%.
AI in cybersecurity and defense systems
As cyber threats grow more sophisticated, businesses face increasingly complex security risks. Thus, AI is emerging as a critical ally in strengthening cybersecurity for enterprises. According to research, nearly 60% of respondents worldwide considered improved threat detection as the most significant benefit of integrating AI into their cybersecurity operations.
Machine learning algorithms can analyze network traffic in real time to detect suspicious behavior and flag potential threats. AI helps protect data privacy across cloud environments by continuously monitoring access patterns to detect unusual activities, ensuring that only authorized users have access to sensitive information. Furthermore, AI can ensure compliance with privacy regulations by analyzing data usage to align with legal and organizational requirements. For this reason, 44% of companies plan to leverage Generative AI tools for cyber defense.
More efforts in regulating AI
As AI evolves rapidly, regulating its use has become a top priority for organizations and governments worldwide. In response to growing concerns, the European Union has introduced the "Artificial Intelligence Act" to regulate high-risk AI systems, establish an AI Office, and promote transparency and fairness. This AI Act classifies AI systems based on risk levels, with stricter requirements for "high-risk" applications such as facial recognition or automated decision-making in healthcare and law enforcement. Meanwhile, the U.S. federal and state-level government is implementing frameworks to emphasize AI transparency in development and deployment.
In the Asia Pacific region, regulations for AI mainly come from data privacy laws, and it is anticipated that more AI regulations will be implemented in the future. So far, in January 2024, Singapore decided to integrate the latest Generative AI developments into its proposed Model AI Governance Framework for GenAI. In the same year, China released a new draft of AI regulations to address how to train data securely and implement security protocols.
Countries and organizations aiming to be key players in the AI landscape not only compete on technological advancement but also actively promote responsible AI. The UK, for example, has established five principles for responsible AI regulation, focusing on fairness, explainability, accountability, robustness, and privacy, to ensure systems are unbiased, transparent, and respect privacy. Similarly, in Vietnam, the Ministry of Science and Technology (MoST) and other relevant sectors have implemented policies to facilitate AI development and promote responsible AI. In June 2024, MoST issued principles for responsible AI research and development, aiming for a human-centered society that balances AI's benefits and risks. This decision marks the first formal document in Vietnam to outline ethical use for responsible AI systems.
AI’s bigger impact in sustainability
AI holds significant promise for accelerating the green market revolution by helping reduce greenhouse gas (GHG) emissions. Specifically, AI can identify inefficiencies and optimize energy consumption across various industries. For instance, in the energy sector, AI is transforming decentralized energy systems through virtual power plants, where home-installed batteries autonomously return power to the grid to reduce strain on traditional power plants.
As building and maintaining AI centers demand significant energy and resources, corporations are responding to this challenge by investing in more efficient data centers, using low-carbon materials, and utilizing carbon-free energy. Microsoft is building its first data center, which is made with strong ultra-lightweight wood to reduce the use of steel and concrete. Today, the Asia-Pacific region has the most data centers worldwide, followed by Europe and North America. Emerging digital hubs like Vietnam are opening up the cloud and data center market, with foreign and local companies highly prioritizing green transformation by building data centers that incorporate sustainability initiatives. Indeed, one of the largest data centers in Hoa Lac has committed to using renewable energy sources for 30% of its electricity consumption. As we look ahead to 2025, businesses will need to find a balance between harnessing the power of AI and managing the substantial energy demands that come with its use.
In Vietnam, leading corporations like FPT are creating a sustainable future for businesses and society through innovative solutions to reduce emissions. With over 30 years of experience, 900 global partners, and a large team of green technology experts, FPT introduces Carbon Accounting VertZéro, a greenhouse gas inventory solution that helps businesses quickly engage in the Net-Zero journey. VertZéro digitizes data collection, emissions calculation, report management, and progress tracking, ensuring compliance with international standards such as the GHG Protocol, IPCC guidelines, and ESG reporting. VertZéro also supports green transformation and cost optimization by evaluating emission reduction projects in both financial and environmental terms using the MACC (Marginal Abatement Cost Curve) feature.
Find out more about VertZéro: https://fpt-is.com/en/
Driving innovation with FPT
As enterprises move into 2025, AI’s impact will continue to grow and offer greater opportunities across all industries. To fully harness the potential of AI, leading nations as well as Vietnam are focusing on providing domestic talents with AI education, both in universities and in the workplace.
In line with this initiative, FPT has partnered with The National University of Singapore's School of Computing (NUS Computing) to drive pioneering research in AI and enhance talent development in the next 5 years. In addition, to nurture the next generation of AI professionals, FPT established an AI residency program, which enables its residents with research and development projects within an international working environment. To further promote the application of AI, FPT partnered with Landing AI - the US's leading computer vision platform and AI software company. The partnership aims to explore untapped market opportunities by implementing computer vision solutions in various industries, leveraging Landing AI’s expertise in North America and FPT’s extensive network in the Asia-Pacific region.
While AI continues to transform businesses, navigating the evolving landscape can be challenging. Thus, FPT can be a trusted partner in promoting safe and ethical use of AI to drive digital transformation success.
Find more about FPT’s AI service offerings: https://fpt-aicenter.com/en.
