Our client is a leading provider of technology and professional services in a range of areas, including risk and insurance management, customer experience, data analytics, process automation, legal and HR services. Striving to help global insurers redefine the claims experience with cutting-edge technology, the company has deployed FPT’s Next Gen Claim (NGC) solution to modernize the process with AI and automation. By implementing the AI platform, the company managed to end-to-end digitalize the claims process and shorten processing time, resulting in a 60% efficiency boost. The solution also leverages AI for fraud detection, helping our client and their partner save costs related to fraudulent claims.