Addressing an audience of over 600 global business leaders and thousands of tech enthusiasts at FPT Techday 2024, Mdm. Chu Thi Thanh Ha, Chairwoman of FPT Software, FPT Corporation, highlighted the company’s dedication to cultivating a future-ready workforce. In a rapidly evolving landscape shaped by digital transformation, green transformation, and intelligence transformation, the company’s talent development strategy is being positioned as a key driver in delivering innovative solutions on a global scale.
Mdm. Chu Thi Thanh Ha highlights the company’s commitment to a future-ready workforce at FPT Techday 2024.
Leveraging Vietnam’s IT Strengths for Robust Global Workforce
Vietnam’s growing reputation as a global hub for IT talent plays a key role in FPT’s strategy. The country produces over 57,000 IT graduates annually, supported by a network of 520 universities and colleges. These numbers give companies like FPT a significant advantage when scaling their workforce to meet global demands. Mdm. Ha explained that Vietnam’s skilled talent pool, combined with its strategic geographic location, position the country as a destination of choice for technology development and investment.
“Vietnam is uniquely positioned to be a global player in technology, offering not only a rich talent pool but also geopolitical advantages that make it a preferred destination for IT innovation,” Mdm. Ha mentioned.
FPT enhances this potential through partnerships with global institutions such as the Mila Institute and Landing AI, equipping its workforce with the advanced skills required to address evolving market needs. The company’s 33,000 engineers across 30 countries form a robust global network delivering 24/7 support through offshore, onshore, and nearshore solutions, ensuring adaptability and localized expertise for industries like automotive, healthcare, and manufacturing.
“We work with customers through offshore, nearshore, and onshore models. In Vietnam, our large campuses in major cities house tens of thousands of software engineers. For onshore, 5,000 employees work directly in customer offices. Our nearshore centers in Costa Rica, Colombia, and Mexico serve customers in the US and Canada, while centers in the Czech Republic, Slovakia, and Romania serve Europe. In Japan, our nearshore centers are located in Hokkaido, Okinawa, Fukuoka, Tochigi, Gunma, and other regions,” she explained.
FPT People Pyramid: Empowering a Diverse and Skilled Workforce
FPT People Pyramid represents the company’s unique and comprehensive approach to workforce development, comprising various aspects such as domain expertise, culture & diversity, technology & creativity, happy environment, one-team spirit, and learning.
By leveraging domain expertise from its customers, its advanced technology skills in data, cloud, low-code, SAP, and AI, along innovative initiatives from FPT University students, FPT has established itself as a key partner in its customers’ value chain. This strategic approach enables the company to rapidly scale its workforce to meet the urgent demands of its clients.
FPT’s diverse workforce is a testament to its dedication to cultivating an inclusive culture, with women making up 31% of employees and 34% of managers, and 85% of its team fluent in at least one additional language. To further enhance communication with global customers, the company provides training programs in six languages: Japanese, English, Korean, French, German, and Chinese.
FPT’s signature happy environment, one-team spirit, and commitment to continuous learning form the foundation of its workforce. As the company manages 300 multi-site projects and collaborates with thousands of global partners and customers, it relies on a strong “one-team” culture among all stakeholders to achieve success. Additionally, FPT places fostering a happy and motivating environment at the center of its operations, with initiatives like Parents’ Day and Bring Your Child to Work Day further enhancing workplace satisfaction, contributing to a low attrition rate of 9.7%, among the best in the industry. The company also prioritizes nurturing its learning DNA, with employees completing 7 to 10 million hours of training annually to stay ahead in a rapidly evolving tech landscape.
“Through continuous learning, we ensure every employee stays ahead of industry demands,” said Mdm. Ha. “Our happy environment inspires our people to bring their best ideas and passion to their work,” she explained.
AI-Powered Learning and Development
AI plays a pivotal role in FPT’s workforce strategy, driving both innovation and employee development. Programs like the AI Residency, AI hackathons and AI labs cultivate next-generation expertise, while initiatives like i.Khiến encourage employee-driven innovation, generating over 5,000 ideas annually, many of which are implemented to enhance business transformation. Furthermore, FPT’s partnership with Nvidia to introduce its AI Factory further strengthens the company’s AI capabilities and fostering technological advancements across its global operations.
Mdm. Chu Thi Thanh Ha discusses FPT Software’s AI-driven learning programs, emphasizing innovation and talent development for future challenges.
Complementing these efforts is FPT University, which has produced over 150,000 graduates since 2006. The university selects the top 30% of students for internships, bridging the gap between academic learning and practical experience. This ensures a steady flow of skilled professionals equipped to lead in the global technology sector.
“By integrating AI into our training, we are preparing our workforce to meet the challenges of today and tomorrow,” Mdm. Ha emphasized.
Through a combination of cutting-edge training, global collaboration, and strategic partnerships, FPT is shaping not only a future-ready workforce but also the future of technological innovation.
