Revolutionizing IT Operations with Digital Workers: Key Use Cases for Enhanced Efficiency

Digital workers are reshaping IT operations by automating routine tasks, improving data accuracy, and supporting compliance in increasingly complex environments. As organizations face talent shortages and rapid technological shifts, these AI-enabled systems offer scalable solutions that enhance both productivity and employee engagement. A structured implementation framework is outlined, along with a real-world example from the energy sector, where RPA cut processing time by 75%. The white paper presents how digital workers are integrated to drive long-term operational efficiency.