The retail industry is highly competitive, compelling businesses to continuously strive for operational optimization and increased profitability. Our client - a beauty brand under one of the most prominent consumer goods groups -  faced various challenges such as data aggregation issues, inadequate functionality, and automation difficulties. Additionally, they were concerned about the potential disruption that complex software systems could cause to their business operations in the long term. Therefore, they partnered with FPT Software to implement Microsoft Dynamics 365, an advanced ERP system. The results were remarkable, with our client experiencing a 300% increase in operational speed, mitigated data loss through the utilization of Mulesoft, and achieved an enhanced user experience.