Case Study: Operation Optimization for Growth Amidst Difficulties: How a Leading Payment Service Provider Saved 30% Effort with Hyperautomation
Amidst a challenging business landscape, operation optimization has become a strategic priority for global companies. Attempting to navigate the current economic difficulties, our client, a global payment service provider headquartered in the US, has turned to FPT Software to optimize operations by hyperautomating their complicated HR processes, including recruitment processing and payroll data validation. Utilizing top-notch technology, including Robotic Process Automation (RPA), Processing Mining, and Business Process Management (BPM), the client managed to achieve significant time and cost savings, optimizing up to 20% of their end-to-end recruitment cycle and achieving a 30% reduction in processing effort. The company also successfully unlocked other valuable benefits, including better resource allocation and strengthened brand reputation.