Our client - a major life insurance group in the Asia-Pacific region - faced various challenges, including manual processes, high operational costs, poor customer experience, and underutilized data. Thus, FPT Software implemented Confidon – an AI-powered platform, Cloud platform, and data analytics tools. As a result, the claim processing duration was reduced from 2 days to only 2 seconds with a 99% accuracy rate, a faster underwriting process of 2 seconds, and increased revenue.