A U.S.-based healthcare analytics company specializing in insurance risk adjustment services needed to overcome a critical bottleneck in its platform: the slow, manual retrieval of patient charts from multiple systems. This labor-intensive process strained resources, limited scalability, and increased costs. To address the challenge, they partnered with FPT to automate chart retrieval and ensure seamless interoperability. The result was streamlined operations, reduced errors, and approximately $1.5M in annual labor cost savings.