Future of Business:
AI-Powered Transformation
Date & Time: 09:00 – 11:35 | 25th September, 2025
Location: Ho Chi Minh City, Vietnam
Future of Business:
Future of Business: AI-Powered Transformation
In today’s fast-moving landscape, organizations need more than just great customer engagement — they need smarter ways to manage pipelines, align teams, and drive sustainable growth.
Join us for this exclusive workshop, co-hosted by FPT and Salesforce, to explore how data-driven and AI-powered CRM and marketing automation platforms empower businesses to not only deliver personalized customer journeys but also enhance internal opportunity management processes and cross-team coordination efficiency.
In this half-day session led by experts from FPT & Salesforce, we’ll share practical insights, success stories, and collaborative solutions designed to reimagine customer engagement and organizational performance for the future.
Key Objectives
Drive Sustainable Growth
Explore how FPT and Salesforce collaborate to deliver excellent solutions leading to higher operational efficiency and optimized pipeline health.
Accelerate Decision Making
Gain insights from FPT & Salesforce experts on the powerful impact of unified data and streamlined cross-team collaboration.
Unlock Competitive Advantage
Engage in open discussions with FPT, Salesforce, and key industry leaders to cultivate understanding of AI-powered insights and intelligent customer experiences.
9:00 - 9:30
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Check-in & Welcome
Enjoy welcome refreshments and connect with industry peers ahead of the program.
9:30 - 9:35
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Opening Remarks
Warm welcome from FPT and Salesforce, setting the stage for the workshop.
Mr. Nguyen Bang Giang
FPT Software Vietnam Managing Director, FPT Corporation
Mr. Nguyen Vu Nhat
Account Director, Salesforce Vietnam
9:35 - 9:55
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Keynote 1
Data Meets AI: Shaping the Intelligent EnterpriseExplore how FPT’s implementation and integration expertise, together with Salesforce’s CRM and Marketing Cloud (Pardot), empowers multinational enterprises to tackle complex challenges through data- driven strategies and AI-powered solutions.
Mr. Do Quoc Chung
Head Consultant, Digital Commerce & Experience, FPT Software, FPT Corporation
9:55 - 10:15
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Keynote 2
From Data to Decisions: AI in Action See how Salesforce Data Cloud and Agentforce turn unified data into real-time insights and AI-powered customer service.
Mr. Ho Quoc Thinh
Lead Solution Engineer, Salesforce Vietnam
10:15 - 10:45
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Panel Talk
AI x Data: Accelerating Business IntelligenceIn this fireside chat, experts from FPT and Salesforce will discuss how their collaborative capabilities could address Vietnam-specific business challenges, highlighted via previous success stories.
10:45 - 11h30
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Interactive Section & Showcase
Experience live demonstrations from FPT and Salesforce, showcasing real-world use cases powered by Data Cloud and Agentforce.
11:30 - 11:35
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Closing Remarks
Summary of key takeaways from the workshop and a look ahead at how FPT and Salesforce will continue to collaborate with businesses to drive growth, intelligence, and customer success.
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Mr. Nguyen Bang Giang
FPT Software Vietnam Managing Director,
FPT Corporation
FPT Corporation
Mr. Nguyen Vu Nhat
Account Director, Salesforce Vietnam
Mr. Do Quoc Chung
Head Consultant, Digital Commerce & Experience, FPT Software, FPT Corporation
Mr. Ho Quoc Thinh
Lead Solution Engineer, Salesforce Vietnam
