Due to the large multi-national scale, our client - a leading global provider of consumer, B2B and industrial imaging solutions - sought a powerful management tool to handle a considerable number of tickets in production. One of the challenges was the outdated technology embedded in their eCommerce systems, which hampered their business processes. Thus, FPT Software proposed an action plan and allocated resources to develop a new management order system and build a customer-oriented website. As a result, the website traffic noted a surge, with record-breaking sales during Black Friday and Cyber Monday. Along the consistent brand voice, our client could enhance user experience with quick website loading speed.