IT Transformation at Speed with Low-Code: 70% Effort Saved in Workflow Automation and System Integration
Our client is a world-leading energy group headquartered in Europe. As the company expanded, its IT infrastructure struggled to keep pace with rising demands across departments. Each department operated on separate systems with fragmented priorities, creating silos that hindered cross-functional collaboration, wasted resources and limited the full potential of technology. To solve these issues, the client partnered with FPT to implement the low-code platform ServiceNow for workflow automation and system integration. By harnessing the power of low-code, the company successfully sped up the implementation of these projects, reducing as much as 70% of coding effort compared to traditional development methods.
Uninterrupted Operations Through Enhanced System Visibility: 70% Faster Incident Resolution with ServiceNow ITOM
Our client is one of the world’s largest personal care and retail giant, headquartered in Japan. With 100+ years of history and an extensive network, the company’s IT landscape has grown substantially complex, causing limited visibility and bottlenecks in operations. Partnering with FPT, the company implemented ServiceNow IOMT solution to centralize its IT data and streamline system monitoring, logging as many as 580,000+ IT assets into the system. By improving IT system visibility, the solution has helped the company enhance its incident detection capabilities, cutting down from days to just 1 hour for identifying and investigating incidents – a 70% deduction in resolving time.
Intelligent Inspection (I2): From Manual QA to 100% Automation within 2 Weeks
The automotive manufacturing sector is undergoing a rapid digital transformation, with computer vision emerging as a cornerstone technology for ensuring precision and efficiency in quality control. Harnessing the LVM model and advanced visual AI models training platform developed in partnership with LandingAI, FPT deployed an AI-powered visual inspection solution for a leading Japanese automotive brand operating factories in the United States. The solution revolutionized the client’s quality assurance process by automating defect detection on production lines, achieving over 99% accuracy within a scanning time of just 3–5 seconds.
62% Faster Processing Time: Implementing Next Gen Distribution System for a Leading Asia-Pacific Insurance Company
Our client - a leading insurance company in Asia Pacific - primarily managed compensation calculations and approvals through manual processes. These activities were conducted using Excel spreadsheets and communication was conducted via e-mails, resulting in several operational challenges: fragmented data, limited transparency, manual workload, and approval bottlenecks. Thus, FPT implemented Next Gen Distribution - a next-generation platform designed to empower insurance companies with smart, digital-first agent management and automated compensation platform.
Download the case study to discover the results FPT has delivered to our client.
Download the case study to discover the results FPT has delivered to our client.