The client, a U.S. division of a global leader in laboratory diagnostics, needed a cloud-based Quality Control system for hematology instruments that met strict healthcare compliance standards. Facing challenges in modernizing operations and ensuring regulatory adherence, they partnered with FPT to implement an AI-augmented Software Development Life Cycle using the KnowMed.ai framework. This approach delivered significant efficiency gains, including 57% faster user manual creation, 50% less effort in requirements breakdown, and 14% overall cost savings.