The client is a US-headquartered global automotive services and technology provider supporting over 45,000 dealers and partners worldwide. Facing fragmented systems, complex subscription management, and performance bottlenecks that slowed operations and impacted user experience, the client partnered with FPT to modernize their digital landscape. By implementing an integrated Salesforce-based solution, FPT helped the client achieve a 75% efficiency boost, 92% franchisee satisfaction, faster onboarding, and significantly improved system performance.