The client is a global provider of professional services and technology solutions across the insurance value chain. Facing heavy reliance on manual claims processing and legacy systems, the client partnered with FPT to modernize their operations through ClaimPilot, an AI-powered claims automation platform. By automating end-to-end claims processing, ClaimPilot helped the client achieve up to 95% accuracy, a 60% increase in efficiency, faster turnaround times, and near real-time visibility, enabling more scalable, consistent, and cost-efficient claims management.