Realizing the value of connected mobility 

The value of a vehicle is increasingly defined by its software, not just its hardware. This shift is accelerating the move toward connected mobility, where cars operate as digital platforms rather than static machines. According to McKinsey, over 90% of vehicles sold by 2030 will be connected, up from about 50% today. Connectivity enables over-the-air (OTA) updates that deliver performance improvements, new features, and critical fixes, allowing the vehicle to continually improve throughout its lifecycle. To stay competitive, automakers need to fully embrace connected mobility by rethinking their technology architectures, software capabilities, and customer experience to unlock new value.

The challenge

The client is a leading Japanese OEMs specializing in automobiles and motorcycles. The company operates globally with a strong focus on innovation and sustainability. As the client’s customer base grew into the millions, their legacy infrastructure reached its limits.. Manual processes slowed innovation, and fragmented systems couldn’t keep pace with rising expectations. To stay competitive, the client needed a future-ready, cloud-based platform to deliver a seamless digital experience for millions of users:

  • Scalability & Flexibility: Handle unpredictable traffic spikes and adapt quickly to evolving business needs.
  • Data Migration: Securely move 60 million records from legacy systems without disrupting operations.
  • Customer-Centric Design: Deliver personalized, consistent experiences across mobile and web platforms.

Solution Highlights

To overcome the limitations of a legacy system, FPT engineered a transformation that started with the foundation:

  • Migrated to AWS Cloud – Moving from rigid infrastructure to a flexible, secure cloud environment gave the client elasticity and cost efficiency, ensuring the platform could scale as demand surged.
  • Implemented Amazon EC2 and Elastic Load Balancing – This combination allowed the system to handle unpredictable traffic spikes seamlessly, distributing loads without downtime.
  • Enabled Connected Services – Remote diagnostics, over-the-air (OTA) updates, and real-time synchronization became possible, reducing manual interventions and improving operational agility.
  • Built a Multipurpose Mobile App – Designed as a single gateway for users, the app integrated vehicle management, infotainment, and financial services, delivering a unified and engaging experience.

Key Technologies

  • Load Balancers
  • Auto Scaling Groups (ASG)
  • Amazon Aurora (MySQL)
  • Elastic Search Service
  • AWS Database Migration Service
  • AWS WAF & AWS Shield

Business Outcome

Using such a multipurpose application, the client's customers and partners can now gain instant digital access to their vehicles' maintenance and repair information, thereby improving their safety and facilitating valuation. The application also helps customers stay up to date on company news and special offers. As part of the firm's digital transformation efforts, the client is paramount to internal cost-saving and better customer experience. 
The upgraded platform now serves approximately 4.5 million customers and supports an average of 60,000 daily visits, peaking at 30,000, all through a unified digital experience. Cloud computing is essential for ensuring security, maintaining consistent performance, and achieving significant cost savings through automation and reduced infrastructure overhead.

A future of connected mobility powered by FPT 

The future of mobility, driven by connectivity, presents various opportunities for OEMs and automakers. To accompany the recent advancements in mobility, FPT is the global innovation leader in Software-Defined Vehicles (SDVs), backed by over 20 years of industry expertise. With a vast talent pool of 4,200+ skilled automotive engineers, strict compliance to international standards ISO26262 and ISO 21434, and a best-shore delivery model, FPT can help the automotive industry meet the growing demand for connectivity, automation, and software-first functionality in next-generation vehicles. 

Author FPT Software