Artificial Intelligence is fundamentally changing how software is built, enabling developers to generate code at scale, accelerate productivity, and shifting client demand from effort-based to outcome-based models. For global IT corporation FPT, this is not a gradual evolution; it is a structural reset.

Dao Duy Cuong, FPT Software Executive Vice President and Chief Digital & Technology Officer, FPT Corporation, sees it as both an urgency and an opportunity, and has laid out three-year AI‑First transformation roadmap. This aims to reposition FPT at the forefront of this shift, with a clear ambition of having AI-First revenue account for approximately one-third of total revenue.

AI is no longer an emerging trend, but it is embedded across functions, projects, and customer interactions. Against this backdrop, FPT is repositioning AI sovereignty as a central pillar of its strategy. This demands a critical shift in mindset: every individual must think "AI‑First," consistently using and exploring how AI can deliver up to three times productivity gains. At the same time, customer expectations are evolving, with enterprises prioritizing tangible business outcomes over traditional, effort-based models. Together, these forces are reshaping the IT services industry over the next three years.

To stay ahead of this shift, FPT has launched the AI‑First Transformation program, a comprehensive initiative that redefines how the company approaches problem-solving, delivery models, and service design. The company’s goal is to harness AI to accelerate delivery speed, boost productivity, reduce costs, and improve quality without compromising on flexibility or security for customers.

FleziPT: The AI Platform Powering FPT's AI‑First Strategy

At the center of this transformation is FleziPT, an AI-first platform designed to help organisations adopt AI at any scale with flexibility and ease. Built upon methodologies, processes, and solutions validated through real-world deployments, the platform is continuously refined through ongoing AI project implementation. Its core capability layer, Flezi Workforce and Flezi Foundation, integrates practices, tools and a blended workforce of experts and AI-powered digital workers validated through real projects, so organisations can move from pilot to repeatable execution.

Through FleziPT, FPT supports clients in navigating the growing complexity of AI adoption not only from a technical standpoint, but also across ethical, operational, and regulatory dimensions. FleziPT creates a practical path from work visibility to digital execution, agentic orchestration, and ultimately to measurable impact, including up to 60% faster deployment, over 50% reduction in rework, and 30% boost in productivity. Beyond efficiency, it also enables FPT to deliver deep, domain-specific AI solutions tailored to each client's unique context. With models, data, and infrastructure customized per engagement, the platform provides the foundation for speed, scale, and sustainability — enabling dynamic value creation and helping enterprises continuously adapt to real-time market demands.

Three‑Year AI‑First Roadmap

As highlighted by FPT Software CDTO, the AI‑First Transformation strategy will be executed over a three‑year roadmap. In the first year alone, FPT targets AI‑First revenue accounting for approximately one-third of total revenue, alongside a 30% productivity increase compared to the previous years.

To achieve these goals, FPT has structured its AI business around three strategic pillars:

  • AI-X (AI Transformation) focuses on AI‑driven projects that fundamentally transform client’s operational models and unlock breakthrough value.
  • AI Service focuses on developing and delivering AI‑integrated products and services directly to market.
  • AI+ embeds AI into all traditional services to optimize productivity, shorten implementation timelines, and enhance service quality, while accelerating the transition of current projects toward smarter, more efficient operational models.

Underpinning this roadmap is FPT AI Factory, the company’s NVIDIA-certified GPU cloud built to deliver AI at enterprise scale. From ready-to-use AI applications and developer tools spanning model training, inference, and AI agent design, to flexible GPU infrastructure managed and optimized by FPT, the platform delivers comprehensive AI capabilities across every layer of the stack. Powered by thousands of NVIDIA HGX GPUs (H100, H200, and B300) and integrated with over 100 AI frameworks and pretrained models via NVIDIA AI Enterprise, it is purpose-built for large-scale AI workloads with built-in redundancy and global connectivity, and up to 45% better total cost of ownership. In production, FPT AI Factory already powers virtual assistants handling 12 million customer calls per month, and intelligent inspection platforms enabling real-time accident detection for smart city operations.

With this infrastructure in place across Vietnam and Japan, FPT has the foundation to serve clients across Automotive, Insurance, Healthcare, Aviation, Energy, and Manufacturing with end-to-end AI capabilities. The AI era is not approaching — it is already rewriting how industries function. FPT's ambition is to ensure its clients are the ones leading that change.

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