FPT, a global IT firm, today announced the extension of its proven akaDoc Intelligent Document Processing Platform into the auto retail sector. FPT’s akaDoc platform combines proprietary AI models and Optical Character Recognition (OCR) technology, and is trusted by enterprises worldwide to streamline document-heavy workflows accurately. FPT is now extending akaDoc’s intelligence capabilities to auto dealerships that struggle with large volumes of documents. The solution elegantly applies intelligence in motion to accurately digitize these extensive document sets in minutes. FPT’s akaDoc Intelligent Document Processing (IDP) Platform moves with speed, precision, and scale to provide real operational efficiencies, bolstering bottom-line results in a challenging market.
Projections based on data models assume that a mid-size dealer selling approximately 1,000 vehicles per year can expect a cost of $22,000 to $25,000 in document processing. Larger dealerships with 5,000 deals per year might yield $110,000–$125,000. According to a January 2025, Market.US report, many industries report that deploying IDP/OCR reduces manual processing time by 50% or more.
The application of akaDoc in the auto retail industry comes at a critical time: dealerships are navigating inventory swings, compressed margins, and heightened regulatory scrutiny. Traditional OCR systems fall short. For example, the world’s largest automotive services and technology provider’s legacy OCR system achieved only 55% accuracy in extracting State and VIN data from paper vehicle titles—forcing clerks to manually process nearly 2 million titles annually. This consumed thousands of hours and created operational bottlenecks that hindered the company's ability to meet growing market demands.
The company partnered with FPT to deploy akaDoc on existing infrastructure. The AWS-powered solution delivered transformative results, dramatically improving their operations. The company boosted data extraction accuracy from 55% to 97%, reduced manual processing by 95%, and decreased manual workload from 2 million titles to just 130,000 titles annually. Over its first 12 months of operation, akaDoc achieved zero system outages, 100% availability, and a 15-fold improvement in processing accuracy. Intelligent auto-scaling capabilities also optimized costs while ensuring peak performance.
“FPT’s akaDoc transforms the way organizations handle records by turning raw documents into actionable intelligence. Using AI-powered OCR and generative models, the platform not only digitizes text and handwriting but also applies contextual understanding to eliminate errors and resolve ambiguities,” says Chuck Bratton, VP of Solutions at FPT Software Americas, FPT Corporation. “Key details are automatically summarized, translated when needed, and routed into business systems with built-in compliance checks. The result is faster, more accurate document processing that enhances decision-making, streamlines operations, and unlocks greater value from information.”
The global OCR market size was valued at USD 13.95 billion in 2024. Looking ahead, the IMARC Group estimates that the market will reach USD 46.09 billion by 2033, exhibiting a CAGR of 13.06% from 2025 to 2033. North America currently dominates the market, holding a significant market share of over 35.2% in 2024.
