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overview

 

AI is moving fast. The advantage goes to organizations that can operationalize it with control, speed, and accountability across IT, operations, risk, and customer experience. FPT and ServiceNow invite you to an exclusive executive workshop for leaders looking to scale AI through automation, not experimentation.


Join experts and senior practitioners from FPT and ServiceNow for a concentrated mix of strategic insights and hands-on perspectives on AI-powered enterprise automation. Learn how the ServiceNow platform helps enterprises discover, govern, and orchestrate AI assets across both first-party and third-party ecosystems, building a single, unified view to align priorities, manage risk, and accelerate results with confidence.

AGENDA
15:30 - 16:10

Welcome & Opening Speech

16:10 - 16:40

Reinventing the Enterprise with AI

AI-powered transformation across IT, Risk, CRM & Digital  
16:40 - 17:10

The Workflow Economy Enterprise Automation

ITSM, ITOM, ITAM, SPM

 

17:10 - 17:25

Built to Withstand, Built to Scale

Enhance enterprise resilience in the AI era

 

17:25 - 17:40

Next-Gen Financial Services

Smarter CX & AI-driven automation

 

17:40 - 17:55

Vietnam Enterprises Unlocked

Explore smart workflows, CRM & AI on ServiceNow

 

17:55 - 18:10

Q&A, Closing

18:30 - 20:00

Dinner

Speakers

Mr. Nguyen Bang Giang
FPT Software Vietnam Managing Director
FPT Corporation
Mr. Huynh Long Hai Trieu
FPT ServiceNow Program Lead,
FPT Low-code Group, FPT Software
FPT Corporation
Mr. Sam Abdullah
Director, Solution Consulting
ServiceNow Asia
Mr. James Fong
Technology Workflow, Risk & Security Solutions Leader
ServiceNow Asia
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