Transforming operations with intelligent business applications

As productivity is a key goal, companies are adopting ERP and CRM systems to transform critical functions and beyond.

20%
of companies can capture more than half the projected benefits from ERP systems
315%
ROI when modernizing customer service with Dynamics 365 (Forrester)
292 hours
were saved per agent each year thanks to Microsoft Dynamics 365

Service Offerings

  • Business Assessment & Consulting

  • System Implementation

  • System Rollout

  • Rollout Regression Testing

  • System Training

  • Dynamics 365 Migration

  • System Lift-and-Shift (On-Premises to Azure)

  • Enhancement Development

  • Forms Development

  • Integration

  • PowerApps Development

  • Performance tuning

  • Master Data Management

  • Data Governance

  • Data Warehouse Design & Construction

  • Financial Consolidation Implementation

  • PowerBI Reports Development

  • Incident Management

  • Service Requests

  • Change Management

  • Technical Upgrade & Patching

  • Authorization Management

Service offering illustration

Accompanying your Transformation

Client challenges
Our solutions
Deep experience in Dynamics 365

FPT, with deep experience in Dynamics 365, can provide the necessary expertise to navigate complex implementation processes. Our team understands the nuances of various industries, ensuring that our solutions are tailored to meet specific business needs.

Wide global presence

FPT, operating in 30 countries and territories, offers a large pool of experts who can accompany our customers wherever they are. This global presence allows us to provide consistent support and talent acquisition solutions to mitigate talent shortage.

FPT's Global Standards and Compliance

FPT follows strict global privacy and data protection standards to ensure transparency and build customer trust. We comply with regulations such as HIPAA, GDPR, and other international frameworks to uphold the highest levels of security and privacy.

Deep experience in Dynamics 365

FPT, with deep experience in Dynamics 365, can provide the necessary expertise to navigate complex implementation processes. Our team understands the nuances of various industries, ensuring that our solutions are tailored to meet specific business needs.

Wide global presence

FPT, operating in 30 countries and territories, offers a large pool of experts who can accompany our customers wherever they are. This global presence allows us to provide consistent support and talent acquisition solutions to mitigate talent shortage.

FPT's Global Standards and Compliance

FPT follows strict global privacy and data protection standards to ensure transparency and build customer trust. We comply with regulations such as HIPAA, GDPR, and other international frameworks to uphold the highest levels of security and privacy.

background

Success Stories

See more

Case Study

Leveraging Confidon and Microsoft Dynamics 365 for an Insurance Leader

A global insurance company partnered with FPT to modernize underwriting and claims. FPT implemented Confidon and Microsoft Dynamics 365. Thus, the client increased STP by 12%, reduced adjustment time from 20 minutes to 2 seconds, attracted 9.2 million online customers, and generated US$280M ANP.

Explore Now
cover-image

Case Study

Boosting 300% Sales Efficiency with Microsoft Dynamics 365 Implementation

A leading retailer serving a major Singapore airline partnered with FPT to implement Microsoft Dynamics 365 for asset and inventory management. After the implementation, the client experienced a 300% increase in sales efficiency, automated payments, and real-time data insights.

Explore Now
cover-image

Case Study

Implementing Microsoft Dynamics 365 for a Singapore Healthcare Institution

A large Singaporean kidney transplant company partnered with FPT to address slow system performance and manual processes. After implementing Dynamics 365 with the help of FPT, the client achieved real-time data, streamlined budget consolidation, and better decision-making and patient rapport.

Explore Now
cover-image

Case Study

Microsoft Dynamics 365 Migration for a Heavy Industry Company

A Japanese multi-industry company partnered with FPT to upgrade their CRM to Microsoft Dynamics 365. The migration, using Kingswaysoft for system integration, streamlined processes, improved data management, and enhanced team collaboration with real-time analytics and customizable workflows.

Explore Now
cover-image

Insights

background
News
Navigating the Future of ERP Industry in South Korea Ngo Minh Tri, FPT Software Vice President and Director of Enterprise Business Services Unit, FPT Corporation, shares his insights on the evolving ERP landscape, the unique demands of Korean enterprises, and FPT’s strategic vision in the SAP ecosystem. 
 
Read more
background
Press Release
FPT Receives SAP APJ Partner Excellence Award 2025 for Regional Strategic Services Partner FPT announced it received a SAP® APJ Award for Partner Excellence 2025 for Regional Strategic Services Partner. Awards were presented by SAP to the top-performing partners in the Asian Pacific Japan (APJ) region that have made outstanding contributions to driving digital transformation for businesses that use SAP solutions.
 
Read more
background
Press Release
FPT Establishes FPT BTP Park to Enhance SAP Business in Japan FPT BTP Park is a comprehensive ecosystem that integrates all SAP-related activities to provide end-to-end services, from consultation to system development, operations, and maintenance, to ensure seamless synchronization, and accelerate customer business expansion.
Read more
background
Press Release
FPT in IDC MarketScape: Asia/Pacific SAP Implementation Services 2024 This recognition reaffirms FPT Software's commitment to delivering successful projects for clients worldwide, and driving continued excellence that helps them stay ahead in the industries.
Read more
background
Blog
Top 5 AI Trends in 2025 As enterprises progress into 2025, the influence of AI will keep expanding, creating more opportunities across various industries. It is essential for businesses to stay updated with the five key trends this year, which include: Agentic AI, the growing use of AI in software development, AI applications in cybersecurity and defense systems, the emergence of AI regulations, and AI's role in promoting sustainability.
Read more

Client Testimonial

quote FPT is an important partner that has already contributed to great results in key areas such as cloudification, SAP, data platforms, and cyber security. We look forward to continuing this successful partnership.
Edgar Aschenbrenner Chief Information Officer
RWE AG
Read More

Our Partners

clients
clients
Awards & Certification

Talk to Us

Thank You!

Thank you for contacting us. You will receive an email notify the receipt of your message.

You Might Like

cover-image
The State of AI in Manufacturing: How Far Has the Industry Come, and Where Is It Headed?

Manufacturing is emerging as an advanced AI adopter, moving beyond experimentation into intermediate and advanced maturity, underpinned by strong AI strategies, technology foundations, and governance but still constrained by talent and skills gaps that limit scaling. As AI’s role shifts from faster decisions and early efficiency wins to augmenting workforce productivity and reshaping operating models around resilience, agility, and autonomy, manufacturers are preparing for more complex, integrated deployments. In this context, FPT uses deep engineering expertise, global delivery, and AI-first platforms like FleziPT, Flezi OPS, and Flezi UDP to help manufacturers move beyond isolated use cases toward smarter, more connected, and scalable AI-enabled operations.

06:55:56 query returned open=false
Read more
cover-image
AI Across Regions: Identifying Top AI Adoption Challenges
Businesses across industries are increasingly adopting AI to accelerate innovation and drive growth. However, the pace and maturity of AI adoption vary by region, from APAC and EMEA to North America, as well as by the types of AI capabilities organizations are implementing. Despite this momentum, significant challenges continue to hinder successful AI adoption, preventing many businesses from realizing AI's full potential. As organizations navigate issues such as integration, governance, skills gaps, and scalability, they are increasingly looking for partners that can help them overcome these barriers and deliver measurable business outcomes from their AI investments.
Download the latest whitepaper and discover how FPT's FleziPT and CASAN - AI Maturity Assessment Model - can help businesses overcome current AI adoption challenges. 
Read more
cover-image
The Disciplines Behind Agentic Maturity
Agentic AI success depends on more than models. Learn the five disciplines enterprises need to design, deploy, govern, and scale AI agents.
Read more
cover-image
Future Proofing Insurance: Powering Digital-First, AI-Enabled Operations with iSuite
An executive AI study by Forrester, commissioned by FPT, reveals that AI is becoming an integral part of the insurance industry, with 40% of insurers allocating at least 10% of their IT budget to the technology. Yet despite strong investment and adoption, AI maturity remains low, with only 21% of insurers achieving enterprise-wide AI adoption. Limited access to high-quality, unified data remains a key barrier. To overcome these challenges, global insurers are turning to comprehensive, all-in-one platforms such as FPT’s iSuite to modernize operations, streamline underwriting and claims processes, and enable AI-first experiences.
Read more
cover-image
AI Transformation in Manufacturing to Address Labor Shortages: Redefine Skills Transfer with FPT AI Mentor
To address the growing talent shortage in Japan’s manufacturing industry, Mishima Kosan and FPT have collaborated to build a next-generation, AI-powered manufacturing platform. Leveraging FPT AI Mentor, Mishima Kosan is systematizing specialized, experience-based knowledge held by individual workers to create a more effective workforce development model. The solution complements traditional on-the-job training (OJT), enabling more efficient knowledge transfer and skills development.
Read more